The Checkout Chaser

Many orders placed on eCommerce sites don't complete checkout and payment, but get abandoned.

The Checkout Chaser works tirelessly 24/7 to entice them back in to pay, regaining lost revenue.

Chasing lost revenue with The Checkout Chaser

With The Checkout Chaser these lost sales are re-engaged by Conversational AI and SMS, and through a variety of enticements, brought to a successful close.

Here's some details and numbers from a real-world deployment.

"Low Ticket" sales for a service product

The company sells an online service product for $99 with a high profit margin, advertising is the primary cost component.

They make 500 sales per day on what is a standard two-step cart and checkout process:

Step 1 - Gather the buyers name, address, email and phone number.

Step 2 - Proceed to the checkout page and collect payment

Incredibly for every 500 sales they make, there are about 3,000 leads that don't complete payment - and they just accepted this as normal.

Sure they sent them a follow-up email but response was as you'd expected, pretty dismal.

On the good news side though:

  • They were happy to pay a fixed commission per rescued sale
  • There was also a discount to offer the lead as an enticement
  • Abandoned leads could be API'd to The Checkout Chaser after a time delay
  • They already had an affiliate tracking system in place to tally sales

An earlier variant of The Checkout Chaser was deployed and in the space of one week:

- 14,660 leads were processed in the space of that week

- Of those 4,114 leads responded to the offer

- 356 converted to sales and payment

OK, the conversion rate is low, but it earned $17,800 - and ran 24/7 unattended.

From this point, offers and incentives can be trialled to lift response.

Are you losing sales through 'abandoned shopping carts'?

Put the Checkout Chaser to work.

Rescued revenue on a commission basis

With The Checkout Chaser, you only pay an agreed commission for sales completed.

We know they'll deliver and we'll invest in that!

Fancy a demo or no-obligation test on your data and systems?